Phoenix stands out for digital enhancements like the myPHX311 app. | Phoenix / Facebook
Phoenix stands out for digital enhancements like the myPHX311 app. | Phoenix / Facebook
The Center for Digital Government (CDG) has named Phoenix a winner in the 22nd annual Digital Cities Survey, which recognizes cities for using technology to strengthen cybersecurity, enhance transparency and digital equity.
According to a release by the city, Phoenix has been ranked annually in the top 10 in the 500,000 or more population category since 2015.
“With our recently approved Strategic Technology Plan 2022-2026, we look forward to leveraging emerging technologies to improve departmental planning and to further digital experiences that benefit Phoenix residents,” Phoenix Chief Information Officer Steen Hambric said.
Phoenix launched the City Manager's Performance Dashboard (CMPR) within the past year, a tool that provides access to information about the services offered by the city. There have been other enhancements to digital tools offered by the city, such as the myPHX311 app, the Open Data portal, map and geographic information system (GIS) online portal, the release said.
“Constituents expect more from modern governments," CDG Vice President Brian Cohen said in the release. "Our Digital Cities survey winners have worked hard to keep the focus on the needs of the communities they serve while implementing technology to improve delivery and execution. We congratulate them for leading the way towards a smarter and more responsive government.”
Recent updates to the GIS portal allow the public to view street restrictions, city-owned properties for sale, the Planning and Development Department's current and proposed zones, permit activity and more.
“The Information Technology Services (ITS) department is honored to accept this award on behalf of all City of Phoenix departments that work effortlessly to protect our digital city services and information while striving to achieve our city's strategic goals to enable and foster citizen engagement. Phoenix continues to prioritize the use of digital technologies to increase participation in public matters,” Hambric said.