Ted Geisler, president of Arizona Public Service, shared insights on his leadership style and the company’s focus on customer service in a profile published by the Phoenix Business Journal on Mar. 26. Geisler described how his background, including growing up training horses, shaped his approach to leading Arizona’s largest electric utility.
The story highlights why effective leadership matters for a company serving a rapidly growing state like Arizona. As more people move to the region, reliable power delivery and community support become increasingly important for residents and businesses.
Arizona Public Service delivers electricity to about 1.4 million customers across the state according to the official website. The company serves a large portion of Arizona, including border towns as well as both rural and urban areas within its territory according to the official website. As a regulated utility company under its corporate structure, APS aims to supply electricity throughout its service area according to the official website.
In addition to providing electricity, APS offers related services such as power delivery setup and transfer, outage support, customer billing assistance programs, and energy bill discounts for eligible households through initiatives like the Energy Support Program according to the official website.
Geisler said he continues to view APS as a hometown business focused on supporting customers and communities through hard work and commitment.
