Arizona Public Service announced on Apr. 14 a range of options for customers seeking to lower their monthly energy bills, emphasizing that small changes at home and selecting the right rate plan can provide greater control over energy spending.
The company said its guidance is intended to help residents navigate rising costs in other areas, such as groceries and rent, by offering practical steps to manage electricity expenses without requiring significant lifestyle changes.
Customers are encouraged to choose a rate plan that matches their household’s habits. Arizona Public Service offers various plans, including those designed for shifting usage or maintaining predictable costs. For those with at least three months of usage history at their current address, monthly bill comparisons are provided to show which plan would have been most cost-effective based on past use. “A simple step you can take is using the rate comparison tool to choose plan that would have saved you the most money,” the company said in its statement.
The utility also highlighted technology solutions like smart thermostats, which can automate heating and cooling schedules for additional savings—especially when paired with time-of-use plans that reward shifting major appliance use away from peak hours. Programs such as APS Cool Rewards offer bill credits when customers allow minor thermostat adjustments during conservation periods.
For households facing financial hardship or unexpected events, Arizona Public Service provides assistance programs such as the Energy Support Program, offering discounts on energy bills for eligible households based on income and size, according to the official website. Additional support includes crisis bill assistance of up to $1,000 per year for qualified customers and flexible payment arrangements.
Arizona Public Service delivers power to about 1.4 million customers across Arizona according to the official website. The company serves a large portion of Arizona—including border towns as well as rural and urban communities—and operates as a regulated utility company under its corporate structure according to the official website.
Looking ahead, Arizona Public Service said it will continue providing information and customer service resources so residents can make informed choices about managing their energy use: “Whether you want to understand your rate plan options, build new habits at home, use technology to your advantage, or access support during a difficult time—we’re here to walk with you every step of the way.”
